*Privacy Policy*
Danu Group
Last updated: [2026 January]
At Danu Group, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or do business with us.
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1. Information We Collect
We may collect the following types of information:
a) Personal Information
Name
Email address
Phone / WhatsApp number
Billing and shipping address
Payment-related details (processed securely via third-party providers)
b) Business & Inquiry Information
Gemstone requirements
Custom orders or sourcing requests
Shipping preferences
Certification or documentation needs
c) Technical Information
IP address
Browser type
Device information
Pages visited on our website
Cookies and usage data
2. How We Use Your Information
Your information is used only for legitimate business purposes, including:
Processing orders and payments
Shipping gemstones and documents
Communicating about inquiries, availability, and updates
Providing customer support
Complying with legal and regulatory requirements
Improving our website and services
We do not sell, rent, or trade your personal information.
3. Payments & Financial Information
Payments may be made via:
Bank transfer
Online payment gateways
Other agreed methods
Danu Group does not store full card or banking details.
All online payments are processed securely by third-party payment providers, subject to their own privacy and security policies.
4. Shipping, Documentation & Legal Compliance
Shipping is arranged only after payment confirmation.
Shipping methods may vary depending on destination country regulations.
We may share required information with:
Courier companies
Customs authorities
Gem and jewelry regulatory bodies
strictly for shipping, export, and clearance purposes.
Invoice details and documentation are prepared according to the buyer’s country regulations, based on mutual discussion and agreement.
5. Cookies & Website Analytics
Our website may use cookies and analytics tools to:
Understand user behavior
Improve website performance
Enhance user experience
You can disable cookies in your browser settings if you prefer.
6. Data Security
We take reasonable and appropriate measures to protect your information against:
Unauthorized access
Misuse
Loss or disclosure
However, no online system is 100% secure, and users acknowledge this inherent risk.
7. Third-Party Links
Our website may contain links to third-party websites (labs, payment providers, logistics partners).
We are not responsible for the privacy practices or content of those external sites.
8. Accuracy of Information
Customers are responsible for providing accurate and complete information.
Danu Group is not liable for delays, losses, or issues caused by incorrect customer-provided details.
9. Intellectual Property & Content Protection
All content, images, text, and media on this website are the property of Danu Group unless stated otherwise.
Unauthorized use, copying, or redistribution is not permitted.
10. Your Rights
You may:
Request access to your personal data
Request corrections to incorrect information
Request deletion where legally applicable
Requests can be made by contacting us directly.
11. Policy Updates
This Privacy Policy may be updated from time to time to reflect:
Legal changes
Business operations
Website improvements
Continued use of the website implies acceptance of the updated policy.
12. Contact Information
For any privacy-related questions or concerns, please contact:
Danu Group
Website: www.danugroup.lk
Email: [[email protected]]
WhatsApp / Phone: [94] 076 62 944 53